Privacy policy

Privacy Policy

Last updated: 14 September 2026

Turobot respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, stored and shared when you visit or use Turobot.io.

Turobot is operated in Australia as a sole trader business.

By using Turobot.io, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use Turobot, we may collect:

  • information you voluntarily provide, such as your name or email address when contacting us;
  • technical information such as your IP address, browser type, device type, operating system and general location;
  • website usage information, including pages viewed, interactions, referring websites and session information;
  • information required to process a voluntary payment or contribution through a third-party service such as Ko-fi;
  • information generated when using the Turobot worksheet generator, including worksheet topics, year levels, subjects, settings and other information you enter into the generator.

Please do not enter sensitive personal information about yourself, students or other individuals into the worksheet generator.

2. How We Use Information

We may use information to:

  • operate, maintain and improve Turobot;
  • generate worksheets and downloadable educational resources;
  • understand how visitors use the website;
  • improve website performance, content and usability;
  • respond to questions or support requests;
  • detect misuse, fraud, spam or security issues;
  • display and measure advertising;
  • comply with legal obligations.

We do not sell your personal information.

3. Shopify

Turobot.io uses Shopify to host and operate parts of the website.

Shopify may collect and process information about visitors, including device information, IP addresses, cookies and website interactions, in order to provide its platform, security, analytics and related services.

Shopify may process information in countries outside Australia.

You can learn more about how Shopify handles personal information through Shopify's Consumer Privacy Policy.

4. Worksheet Generator

Turobot provides an automated worksheet generation tool.

Information entered into the generator may be processed by Turobot's systems and service providers solely for the purpose of generating the requested worksheet, maintaining the service and improving functionality.

Users should avoid entering:

  • student surnames;
  • addresses;
  • medical information;
  • disability information;
  • behavioural records;
  • identification numbers;
  • passwords;
  • or other sensitive or confidential personal information.

Turobot is designed to create educational content and is not intended to store student records.

5. File Downloads

Turobot may use third-party services such as Filemonk to host and deliver downloadable worksheet files.

When you download a file, Filemonk or its infrastructure providers may receive limited technical information necessary to provide the download, such as your IP address, browser information and request data.

6. Analytics

We may use analytics services, including services provided by Google and Shopify, to understand how visitors use Turobot.

These services may collect information such as:

  • pages visited;
  • time spent on pages;
  • device and browser information;
  • approximate location;
  • referral source;
  • interactions with website features.

This information helps us improve Turobot and understand which resources are useful to visitors.

7. Advertising

Turobot may display advertisements through services such as Google AdSense.

Third-party advertising providers, including Google, may use cookies and similar technologies to serve and measure advertisements.

Google's use of advertising cookies allows Google and its partners to serve ads based on a visitor's activity on Turobot and, where permitted, activity on other websites.

Visitors may control or opt out of personalised advertising through Google's Ads Settings and other available advertising privacy controls.

Advertising cookies may be subject to consent requirements depending on the visitor's location.

8. Cookies

Turobot and its service providers may use cookies, pixels, local storage and similar technologies.

Cookies may be used for:

  • essential website functionality;
  • security;
  • remembering preferences;
  • analytics;
  • website performance;
  • advertising and ad measurement.

Shopify provides privacy and cookie-management tools that can be configured by region, and users may be given the ability to manage non-essential cookies depending on applicable requirements.

You may also control cookies through your browser settings.

9. Ko-fi and Voluntary Support

Turobot may provide links to Ko-fi or similar third-party services that allow visitors to voluntarily support Turobot.

Payments made through Ko-fi are processed by Ko-fi and its payment providers. Turobot does not directly store your full credit card or payment card details.

Any information supplied through Ko-fi is subject to Ko-fi's own privacy policy and terms.

10. Third-Party Services

Turobot may use third-party service providers to operate the website and its features.

These may include:

  • Shopify;
  • Filemonk;
  • Google Analytics;
  • Google AdSense;
  • Ko-fi;
  • website hosting and infrastructure providers;
  • email or communication services;
  • security and performance services.

These providers may process information according to their own privacy policies and may process data outside Australia.

11. External Links

Turobot may contain links to external websites, including teaching resources, social media, Ko-fi and other third-party services.

Turobot is not responsible for the privacy practices, security or content of external websites.

12. Children's Privacy

Turobot provides educational resources that may be used by teachers, parents and students.

Turobot is not designed to knowingly collect personal information directly from children.

Teachers, parents and other adult users should ensure that sensitive or identifying information about children is not entered into the worksheet generator or submitted through the website.

If you believe that personal information relating to a child has been submitted to Turobot, please contact us so that we can review the request.

13. Data Retention

We retain information only for as long as reasonably necessary to:

  • operate Turobot;
  • provide requested services;
  • maintain security;
  • meet legal and administrative requirements;
  • resolve disputes.

Different service providers may apply their own retention periods.

14. Data Security

We take reasonable steps to protect information from misuse, loss, unauthorised access, modification or disclosure.

However, no website, internet transmission or storage system can be guaranteed to be completely secure.

15. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the ability to request access, correction or deletion of personal information.

You may also have rights relating to certain cookies, targeted advertising or data sharing.

Shopify provides tools for managing privacy preferences and data-sharing choices in supported regions.

To make a privacy request relating directly to Turobot, please contact us using the details below.

16. International Users

Turobot is operated from Australia but may be accessed internationally.

Our service providers may store or process information in countries other than Australia. Privacy laws in those countries may differ from those in your country of residence.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Turobot, our service providers, legal requirements or our data practices.

The most current version will always be published on Turobot.io with the updated date shown above.

18. Contact

If you have questions about this Privacy Policy or wish to make a privacy request, please contact:

Turobot
Website: Turobot.io
Email: admin@turobot.io
Australia